Digital Transformation: Service Design

This project aims to prepare learners to partake in the discovery elements of a digital transformation project. Team projects will be based on a digital challenge starting from the problem identification, scope definition, project planning, gathering and analysing data and execution in the form of prototypes of a digital product being designed from fundamentals. Working in teams of 5 and a product owner, learners will utilize tools and develop skills necessary in discovery projects for digital transformation, synthesize self-gathered and publicly available qualitative data to turn them into actionable specifications for digital design.